Privacy Policy

1. Controller

Responsible for data processing on this website:

Sandra Delatron

Sonnenallee 195, 12059 Berlin, Germany

Email: sandra@resetreframerise.com

Phone: +49 151 14120488

2. General information on data processing

I generally only process personal data of my users to the extent necessary to provide a functional website along with my content and services.

Personal data is processed regularly only with the user's consent (Art. 6(1)(a) GDPR), for the performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR), to comply with a legal obligation (Art. 6(1)(c) GDPR), or on the basis of legitimate interests (Art. 6(1)(f) GDPR).

3. Provision of the website and server log files

When you access this website, my hosting provider automatically collects information your browser transmits, in particular:

• IP address
• Date and time of the request
• Browser type and version, operating system
• Referrer URL

This data is technically necessary to deliver the website and ensure its stability and security. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in the technically error-free operation of the website).

4. Google Fonts

This website uses so-called Google Fonts for a consistent display of typefaces, which are loaded from a Google server into your browser cache. When the website is accessed, a connection is established to servers operated by Google (Google Ireland Limited), during which your IP address is transmitted. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a consistent, appealing presentation of the website).

5. Contact requests / discovery call form (Tally)

For requests to book a free discovery call, I use the form tool Tally (Tally Labs). When you fill out the form, the following data is processed:

• Name
• Phone number
• Email address
• Preferred time window and time zone
• Optional information entered in the free-text field

This data is used exclusively to process your request and to get in touch with you. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) as well as your consent under Art. 6(1)(a) GDPR, given when you submit the form.

Tally may be involved as an external service provider in this processing; Tally's own privacy policy applies in addition.

6. Data processing in connection with a coaching agreement

If a request leads to a coaching or training agreement, I additionally process:

• Contract and billing information
• Coaching notes
• Communication records
• Technical data relating to online sessions (e.g. Google Meet)

Purposes of processing: performance of the agreement, scheduling, invoicing, compliance with legal obligations. Legal bases: Art. 6(1)(b) GDPR (performance of a contract), Art. 6(1)(c) GDPR (legal obligation), Art. 6(1)(f) GDPR (legitimate interests).

7. Retention period

Personal data from form inquiries that do not lead to an agreement will be deleted once it is no longer required for processing, at the latest after 12 months.

Contract- and invoice-related data is retained in accordance with statutory retention periods, generally 10 years pursuant to § 147 AO / § 257 HGB.

8. Your rights

You generally have the right to access, rectification, erasure, restriction of processing, data portability, and objection. You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Competent supervisory authority: Berlin Commissioner for Data Protection and Freedom of Information.

Please direct requests regarding your rights in writing to the contact address above.

9. Data security

For security reasons, this website uses SSL/TLS encryption for the transmission of content.

10. Changes to this privacy policy

I reserve the right to amend this privacy policy to reflect changes in the law or in the services and data processing offered.